Fair Pay Insurance - Terms of Use and Legal Info

Please read the following section carefully as it contains the conditions of use governing your use of the Fair Pay Insurance website pages at www.fairpayinsurance.co.uk (the "Site").

There may be additional terms and conditions which apply to the products, services and offers offered on this Site. These will be drawn to your attention when you navigate through the site or should you take out a Fair Pay Insurance policy.

By using this Site you hereby agree to these conditions of use in force at that time. Should you have any queries, please feel free to contact us by phone or by writing to us.

Fair Pay Insurance

Fair Pay Insurance is administered by Towergate Underwriting Group. Registered in England and Wales No. 4043759 VAT No. 447284724. Registered Office: Towergate House, Eclipse Park, Sittingbourne Road, Maidstone, Kent, ME14 3EN. Authorised and regulated by the Financial Services Authority, in respect of insurance mediation activities. Firm Ref. 304325

Your data

We understand that you may have concerns regarding the use of any data that is collected by your Fair Pay Insurance telematics GPS box.

We will only pass your data to police or other civil authorities if required by Law, or should we suspect it indicates evidence of fraud or attempted fraud.
In the event of a claim, we and your insurer may use the data to fully understand the circumstances of a drivers insurance claim and in particular to identify any fraudulent claims including those against you.
We are legally and duty bound to protect your data and keep it safe. Data is only supplied to those who are contractually required to maintain its security and accuracy.
In preparation for your insurance renewal, we will analyse your data to see if there are any factors, which can influence a preferable renewal premium from our insurers. For example, we will confirm the exact mileage in the year, your driving events and use that to provide a much better estimate than may have been possible when you first took out your Fair Pay policy.
Just like any other system that takes advantage of GPS (such as mobile phones), data may be used for purposes other than our core need (such as traffic analysis). Should this occur all personal data will be removed so that collective averages can be used rather than data relating to a particular individual.

For more information regarding this - please click here

Use of your personal information

Through your use of the Site you agree that personal information that is provided will be dealt with in accordance with our privacy policy.

Availability of the Site

Whilst we have taken care in the preparation of the Site, certain technical matters may be beyond our control and we cannot guarantee that you will have uninterrupted or error free access to all of the Site at all times, that defects will be remedied, or that the Site, or the server that makes the Site available, are virus or bug free. Access may be suspended or restricted occasionally to allow for repair or maintenance or for the introduction of new services.

Ownership of content on the Site

As the owner of the Site, we are the owner of any copyright, content, design, images, textual reference and database rights. You may not exploit, publish distribute, extract, reproduce any material on the Site, without our advance approval. Any attempts to enter the Site for the purposes of corrupting, damaging or denying access will be investigated and taken very seriously.

Call recording

For the purposes of your security and our training, all calls made to and from the Site may be recorded.

Password Protection

This Site is designed and made for the use of Personal Lines Insurance customers and for those that reside in the UK. In some areas of the Site, you will be asked to manage and maintain a password. You are responsible for maintaining the confidentiality of this password and restricting access to it from other computers. Should you believe your password has been compromised, please ensure you take the necessary steps to reset.